Asking your auto transport
service representative questions when securing your service is a great deal
like asking your doctor questions during your regular check up – without asking
important questions, you might miss out on special savings or important
information about your service. In addition, asking your service representative
questions (especially before ordering your first car shipping service) can help
you determine whether or not an auto transport is legitimate and experienced.
With many auto shipping scams plaguing the market, making sure that an auto
shipping company is licensed and registered is a very important task before
parting with your hard earned money.
1. Where
are you located?
For auto shipping brokers,
location is normally not a significant factor in predicting the speed of any
auto shipping service. Instead, asking about the location of an auto shipping
company helps you determine whether the company maintains a real, physical
office or whether they are purely an online operation. Finally, you might be
surprised to find out that the company is located close enough to your location
for you to stop by and meet with a representative face to face.
2. Do you
have any licenses or proof of insurance?
This is another important
question that can help you determine whether or not the company is legitimate
and can protect your vehicle in the event of a theft or accident. Licenses are
only granted to companies that can prove that they have the means to offer
their services and have insurance to protect their customers. Typically, the
service representative will provide with a number that you can use to look up
their company and verify their information before booking your service.
3. What
goes into the auto shipping process?
It is important to know how a
company handles auto shipments. Some companies have major differences in how
they perform car shipping services – especially differences between brokers and
companies that maintain their own freight of haulers. Finally, asking about the
auto shipping process can help you determine whether or not your car shipping
service representative knows the process and actually works with the company.
4. Is door
to door shipping available?
One of the ways in which to
evaluate the knowledge and experience of the service representative (as well as
obtain some information about your service) is to ask specific service
questions that a legitimate auto transport company should be able to answer.
For example, asking about door to door shipping can help you plan for where
your vehicle will be picked up and where it can be dropped off.
